Rio Grande Valley Health Information Exchange

The Rio Grande Valley Health Information Exchange (RGV HIE) is a 501(c)3 nonprofit organization dedicated to facilitating the efficient exchange of health information to improve the quality of patient care in South Texas. We work with a variety of healthcare providers, including physicians, hospitals, and specialists to ensure that critical health information is communicated in a consistent and secure manner.

Mission & Vision

In collaboration with community stakeholders, provide a  comprehensive system for the secure exchange of health information to improve communication and patient care. Become the Trusted Leader in secured patient centric Health Information Exchange in the Rio Grande Valley.

RGV HIE strives to be a trusted leader in patient-centric information services in the Rio Grande Valley. We provide a comprehensive system for the secure exchange of critical health information. Our goal is to empower patients and providers with technology-based healthcare solutions. With RGV HIE, the entire community can benefit from improved patient care, fewer wasted resources, and lower healthcare costs.

Organizational History

The RGV HIE is a Nonprofit organization established in 2011 to serve 9 counties (Brooks, Cameron, Hidalgo, Jim Hogg, Kenedy, Webb, Willacy, Starr, and Zapata) with the purpose of facilitating access to, and retrieval of, health information to provide safer, more timely, efficient, and effective patient-centered care. From Brownsville to Laredo, patients will have the ability to provide medical information to those who need it most, just when they need it.

In order to help serve an increasingly mobile population, the RGV HIE plans to connect the other regional HIEs in Texas. Soon, wherever you seek treatment, your providers will have rapid, up-to-date access to your health information.


Our services are unique to the community because there are few organizations who specialize in the health information exchange business. Our work is important in supporting the efficient exchange of health information to help providers access patient information when they need it at the point of care.

The ability to share real time data between and among clinicians, patient care organizations, and other entities in healthcare, remains challenging on all levels. Although most hospitals and providers have Electronic Health Record (EHR) systems, most are not able to share information electronically among different EHR vendors. The result by default is most providers still fax copies of health records to each other. The need for a solution to bridge or integrate these siloed EHR systems is a barrier to meeting the challenges of evolving healthcare models such as PCMH and population health initiative such as chronic disease management programs. Another remaining challenge is physician engagement where barriers of cost and value for physicians have not been addressed successfully. The high cost to share EMR data, EMR vendor rigidity and workflow impact are major roadblocks.

The goal of HIE is to facilitate access to, and retrieval of, clinical information to provide safer, more timely, efficient, and effective patient centered care. By having access to all patient data, health care providers can reduce time and expense associated with duplicate tests and effort spent locating missing patient information such as referrals, consults, radiology and lab results and other orders.

It provides the capability to electronically access clinical information across disparate health care information systems while maintaining the meaning of the information being exchanged. HIE is part of an evolving strategy on the national, state, regional, and local levels. These strategies may include telemedicine, social networking, patient-centered medical homes, and accountable-care organizations.

When clinical records are available at the point of care, patients receive more accurate and timely service. Benefits include:

  • Improved patient safety
  • Reduce chance of medical error
  • Better workflow efficiency and lower administrative costs
  • Enhanced communication between hospitals, laboratories, pharmacies, and physicians
  • Easier access and retrieval of clinical data
  • Records come to you directly from the original source where they are stored
  • Providers can make the right decision at the right time
  • Improved audit trails and chain of custody
  • Local control
  • Reduced duplicate testing


Electronic health information exchange, or HIE, is an efficient and secure way to share critical patient information with a variety of healthcare providers, including physicians, hospitals, and insurance companies. HIE is primarily used to improve treatment quality by giving healthcare providers the information they need to ensure that patients receive the best possible care.

Core Services

RGV HIE provides the legal and technical infrastructure necessary to fully support efficient health information exchange. Our services greatly enhance care coordination, interoperability, and data aggregation among healthcare providers.

Central Data Repository

The Central Data Repository includes information from all points of care. As the patient receives care, the results are automatically updated and stored as part of the patient’s health record.

Patient Health Records

Patient Longitudinal Health records contain all the available information about a patient’s medical history and treatment from healthcare providers across the entire care continuum.

Secure Communication

With our Secure Clinical Messaging system, healthcare providers can instantly send and receive important messages and attachments that contain sensitive patient health information.

Personal Health Records

RGVmyChart is an online Personal Health Record (PHR) that allows patients to store, view, update, and share their critical health information while easily communicating with healthcare providers.

ADT Alerts

Our Secure Clinical Messaging system provides quick and direct access to important information, including admission, discharge, and transfer notifications, whenever and wherever the information is needed.

 Chart Audit Services

Our Chart Audit Service makes it easy to generate and send reports for an attributed population. Healthcare providers can use the convenient web-based dashboard to view, sort, and create reports for a defined set of quality measures.

Disease Registry

This tool allows you to capture and track vital patient information to efficiently manage patients with chronic disease. Our Disease Registry aids in meeting MU specialized registry Stage 2 requirements.

  • Post Author:
  • Post Category:Medical